Let’s Talk About Groupon

by Ann Noble, Box Office Manager

rs_1024x759-180328103024-1024-grouponLooking to score a deal on tickets? Groupon might be the place to look.

It is becoming more common to have shows offer a discount through Groupon. Here’s how it works:

The show promoter or presenter strikes up a deal with Groupon to offer a discount on tickets for their show.  The show promoter dictates how many seats will be made available to Groupon and where the seats will be located.

They may not always be the best seats in the house, but the discount is usually generous enough to make you forget all about that!

Groupon sends out the offer and sells the show off of their  website.  The consumer receives a voucher to redeem at the box office for their tickets.  In the “fine print” section of the voucher  are the instructions on where and when the voucher can be redeemed.  This “fine print” is actually quite large and is located on the right hand side of the voucher. Vouchers can be printed and turned in at the box office, or can be redeemed right off of your smartphone.

It is important to keep in mind that these tickets were not sold by the box office in case there are any issues. You want to make sure that you have selected the correct performance if there are more than one.  If you did select an incorrect date you would contact Groupon to make the change. Often the box office does not receive the list of purchasers until the day before the event.  Also be sure to list the name of the person who will be redeeming the voucher, as we are required to ask for ID along with the voucher.

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