Ticket Delivery Options 101

by Ann Noble, Box Office Manager

When purchasing tickets for events, there are several options you can choose to receive you tickets.

  • If you are purchasing tickets in person at the Erie Insurance Arena, you will receive your tickets in hand.
  • Tickets can be purchased by calling the box office at (814) 452-4857. Most often tickets are mailed out the same day as they are purchased. They are mailed to the address provided by the purchaser.
  • If your purchase is made within 7 days of the event, your tickets will be held at Will Call, and you will be instructed to pick them up with your ID.
  • If you purchase online at erieevents.com you have a few options. You can choose to have them mailed out, or left at Will Call. You can also opt to use the “Print At Home” option. If you choose this delivery, you will receive an email confirming your order, and in the body of the email there will be a hyperlink that reads “click here to print your tickets.”

Now this topic could be a blog all by itself! Please check your surroundings to make sure that you do, indeed, have a printer, and if you do…please make sure it has ink and is capable of printing in more than a microscopic font. “Print At Home” does not mean bring your phone with you and show us your tickets on said device…although in some instances, we can scan the bar-code if you enlarge the screen and have the brightness turned up.

In all seriousness, though, if you do have an issue printing your tickets you can call the box office at any time and we will be glad to help you.

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