A Day in the Life: Concession Operations Manager

Beth Wilkinson is still fairly new to the Erie Events management staff, but not new to the Food Service industry.  When asked how long she’s been in the business, she responds “Since I was tall enough to reach a sink.”

A graduate of Mercyhurst University, Beth has worked many years in the field, finding her true passion as the Concession Operations Manager at the Erie Insurance Arena. Events are exciting and upbeat. The time goes by quickly when it’s such a fun atmosphere.

The focus for this season, aside from always providing exceptional customer service, is trying new menu items.  This season’s new menu items are caveman pops (turkey legs), arena chips and brownie sundaes. If you haven’t yet, make sure you try one of them when you’re at the Arena.

The Food & Beverage Department has four full-time employees, 51 part-time employees and six volunteer groups.  It takes hard work from everyone to get ready for an event.  We are definitely a great team and enjoy serving our patrons!

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