Be Careful When Buying Tickets

by Brandon Boyd, Coordinator of Communications and Client Relations

If someone came to the Erie Insurance Arena, purchased a small popcorn for $2.50, and then turned around and offered to sell it to you for $15, would you buy it?

No?

So why do that when it comes to tickets?

It seems obvious when we plug in other items, but when it comes to tickets, we find that every once in a while people purchase their ticket from a third-party vendor.

We only sell tickets at http://www.erieevents.com or in our box office. Any other website, AKA a third-party vendor, is serving as a middleman and taking money from you. They are purchasing tickets from us and reselling them to you at a higher price. Or, even more dangerously, they could be selling you a ticket they don’t actually have.

When you Google search “erie events tickets” or other similar search terms, these third-party vendors will pay to disguise themselves as the top link for the search. If you see “ad” by the listing, it’s likely not us. We are ONLY at http://www.erieevents.com

TICKETEXAMPLEwitheditsJust as an example, I pulled a ticket for Trans Siberian Orchestra (now on sale!) for the 8 p.m. showing on November 21. To keep it all equal, I even chose the same section. In this case, I chose section 208. The Erie Events price includes fees; the other sites do not.

  • http://www.erieevents.com price: $49.25
  • Bad Ticket Site 1: $73
  • Bad Ticket Site 2: $74
  • Bad Ticket Site 3: $81
  • Bad Ticket Site 4: $150

Yikes! Big difference, right?

If you’re overpaying for tickets you can get from us for cheaper, you’re getting played like the music at the concert you’re going to. If you’re extremely picky about your seats and we’ve sold the exact ones you’re looking for, perhaps it may be worth exploring your options. It’s likely we’ll be able to get you into seats you will like, however, and we recommend going through us for all your ticketing needs.

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See you soon at http://www.erieevents.com. Or give us a call at 814-452-4857. Or, if you’re nearby, just come to the box office!

 

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New Menus at Erie Insurance Arena

By Beth Wilkinson, Concessions Operations Manager

MenuBoardIdea2

When you go to order food at the Erie Insurance Arena this year, you’ll notice a different look.

Don’t be intimidated! We feel change is a good thing, and we’ll tell you why. We’re presenting options in a clear, concise way in bright colors and text that you can read from far away. This will allow you more time to scan for your favorite option, and our hope is you’ll know exactly what you want when you get to the register. If you’re at the Club Level, in our suites, or watching the BayHawks courtside, you’ll also see a new menu.

We’re also excited about where you see the Coca-Cola ad in our example picture above. There, it will be moving video that shows several options that you will have. In that spot, we’ll be showing you items like pop, beer, and popcorn to further help you visualize some of our options.

One item of note, as well: Don’t be afraid to move around the Arena! We have specific items at each area that can’t be found in the rest of the Arena. Those items include a walking taco, root beer float, brownie sundae, gyro, philly cheese steak, chicken tenders, poutine, and more.

We look forward to serving you this year at the Erie Insurance Arena!